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Knowledge Base

Privacy Policy

Effective Date: 06/04/2023

JDP Networks Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data in connection with our website and hosting services. By using our services or accessing our website, you agree to the terms of this Privacy Policy.


What Personal Data We Collect

We collect personal data from you when you order our services, contact us for support, or make a payment. The personal data we collect may include your full name, physical address, billing address, phone number, email address, and banking information (if you pay using a credit or debit card). We use Stripe as our payment processing partner, and when you pay using a credit or debit card, we share your credit or debit card details as well as your email address, full name, and billing address with Stripe. If you pay using PayPal, we share your full name and email address with PayPal.


How We Use Your Personal Data

We use your personal data to process your orders, provide customer support, and process payments. We may also use your personal data to send you promotional offers and other marketing communications, but only if you have given us your consent to do so. You can opt out of receiving marketing communications from us at any time by following the instructions in the communication.


How We Share Your Personal Data

We may share your personal data with third-party service providers that help us provide our services, such as payment processors and website hosting providers. We may also share your personal data with law enforcement authorities, government officials, or other third parties if we believe that such disclosure is necessary to comply with applicable laws, regulations, or legal processes.


How We Protect Your Personal Data

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, disclosure, or use. We use software security and firewalls to protect the personal data that we collect, and we store it in private databases that are not public-facing.


Your Rights

You have the right to access, correct, or delete the personal data that we hold about you. You can exercise these rights by opening a support ticket or by visiting your account online. We will respond to your request within a reasonable time frame and in accordance with applicable laws.


Cookies and Other Tracking Technologies

We use cookies to provide certain features on our website, such as account login, CSRF protection, and account timeouts. We may also use cookies to customize the appearance of our website, such as colors and layout. You can control the use of cookies through your web browser settings.


Data Protection Act

JDP Networks Limited is subject to the Data Protection Act, and we comply with all applicable data protection laws and regulations.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. We encourage you to review this Privacy Policy periodically.


Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us by submitting a support ticket through your account. Alternatively you can email our legal department directly by sending mail to legal@jdpnetworks.com

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